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Strategy

How, and what first?

Strategy is how you get from where you are to the objective with finite money and time: which demand you harvest now, which you build for later, and what you deliberately won’t do.

Strategy is how you get from A to B

Strategy is the route from where you are to where the objective says you need to be. It starts as an idea, and then someone has to build it. Marketing strategy uses finite resources to reach your buyers, convince them and convert them, and doing that for $1,000 a month looks very different from doing it for $100,000.

Strategy is a decision, a plan is the arrangement

The two words get mixed up constantly. Strategy is about decisions: we want more customers, so how exactly will we get them? A plan arranges all the pieces, from audience and budget to channels and tracking, so the decisions get carried out. PB²-GOST³ is a plan, and every one of its nine steps is a strategic decision.

Harvest demand, build demand

Harvesting captures the demand that exists today. It is sales activation: paid search, offers, “buy now.” Turn it on and clicks rise right away. Turn it off and they fall just as fast.

Building creates demand for later. It is brand: making sure people know and remember you before they are ready to buy. It is slower to show up and lasts longer once it does. Les Binet and Peter Field’s research on marketing effectiveness shows the two working together. The turtle or the rabbit? You need both.

The 95/5 rule

Only a small share of your market, roughly 3 to 5 percent, is ready to buy right now. The other 95 percent will buy later, from whoever they remember when the need arrives. Spend everything on the 5 percent and you are fighting over a sliver of the market forever.

Plays that build demand

Building a brand online isn’t one tactic. These are the plays we see work most often:

  • Proof system. Publish a steady stream of evidence that you’re great at what you do, like a salon posting its best work. Nobody books today, but in three weeks or six months, when they need you, they remember.
  • Beachhead. Claim a position nobody else owns and commit to it loudly. Liquid Death launched canned water by declaring war on the dainty, yoga-flavored image of the whole bottled-water category. That’s the Sweet Spot turned into a launch.
  • The list. Stay in touch with past customers so they remember you exist, like the plumber who texts before a freeze.
  • Authority system. For bigger, considered purchases, often B2B, show expertise people can take away: a playbook, a guide, a benchmark.

Plays that harvest demand

Harvesting catches people already in the market: search on every platform where people search, including AI tools; referral systems that turn customers into a sales channel; and education systems that teach people to solve the problem you solve. The Tactics page covers them in detail.

Every play is a system

None of these plays is a single ad. Each has inputs and outputs: a message, a way to deliver it, a place to send people and a next step. The system has to move people from never having heard of you to buying, and then to buying again or leaving a good review. Every handoff produces data, which is how you find the step that’s leaking. That’s why the S in GOST³ stands for strategy and system.

Only the leader can play defense

Much of marketing’s vocabulary comes from the military: campaign, target, strategy, tactics. One old lesson still holds. Only the market leader can afford to defend. Everyone else is on offense, trying to take ground. If you aren’t the leader in your category, your strategy should look like an attack on a specific position, not a smaller copy of the leader’s.

Decide what you won’t do

A strategy is as much about what you leave out as what you put in. One focus at each level. If everything is a priority, nothing is.

Brand is coming back with AI

Building demand is slow and harder to measure, which is why so many companies starve it. AI changes the math. AI tools recommend the brands whose signals are clearest and most consistent across the web, and that’s a brand-building outcome. Signal Over Noise makes the full case.

Common questions

What is the difference between harvesting demand and building demand?
Harvesting (sales activation) captures people who are ready to buy now, through search, offers and promotions. Building (brand) makes people remember you before they are ready. Harvesting pays fast and stops when spending stops; building is slower and compounds.
What is the 95/5 rule?
At any moment only about 3 to 5 percent of your market is ready to buy. The other 95 percent will buy later, so part of your budget has to make sure they remember you when they are.
Do we need both brand and performance marketing?
Yes. Harvesting without building shrinks the pool of future buyers; building without harvesting leaves today’s demand to competitors.
What is a brand-building play?
A repeatable system that makes people remember you before they need you: publishing proof of your work, claiming a position competitors can’t, staying in touch with past customers, or sharing expertise people can use.
What is the difference between a plan and a strategy?
Strategy is the set of decisions about how you’ll win. A plan arranges audience, budget, channels and tracking so those decisions get carried out.

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